Mehmet Yerlikaya

Turning Complex Problems into Simple Solutions

Hello 👋🏻 I'm Mehmet! Welcome to my portfolio website!

With an MSc in Economics, a foundation in data analytics, and a passion for business operations and , I assist organizations in transforming complex challenges into actionable insights with my toolkit and background. Ready to contribute across diverse roles.

Email Icon memetyerlikaya@gmail.com

Key Professional Achievements

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Operational Efficiency

Reduced CRM manual workload by 90% through VBA automation script development.

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Customer Satisfaction

Contributed to NPS increase from 30s to 60s via data analysis and dashboard reporting.

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Process Optimization

Cut order review time by ≈6 hrs/week and improved accuracy with a custom dashboard.

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Innovation Recognition

1st Place at Mittelstand Innovation Hackathon for order fulfillment strategy design.

Academic Background

Education

M.Sc. in Economics (2022 – 2025)

Friedrich-Alexander-Universität Erlangen-Nürnberg, Germany

Relevant Coursework:

  • Global Retail Logistics
  • International Supply Chain Management

B.Sc. in Economics (2015 – 2020)

TOBB University of Economics & Technology, Turkey

Relevant Coursework:

  • Econometrics
  • International Marketing

Professional Experience & Skills

MediaMarktSaturn

Customer Care & Operational Excellence

Feb 2024 – April 2025

Ingolstadt, Germany

Flix SE

Global Business Excellence

June 2022 – Dec 2023

Munich, Germany

Internships

2019 – 2020

Colgate-Palmolive – Retail Marketing Intern

Jan 2020 – Mar 2020 | Istanbul, Turkey

Conducted market/competitor analysis (Nielsen, IPSOS) for pricing insights and demand forecasting.

WEglobal – People Analytics Intern

Apr 2019 – Aug 2019 | Ankara, Turkey

Developed HR dashboards for workforce metrics and integrated employee data for enhanced data integrity.

Key Competencies

Business & Operations

  • Order Management
  • Process Optimization
  • Workflow Analysis
  • B2B Support
  • Cross-Functional Collaboration
  • Contract Data Standardization
  • Risk Assessment
  • Operational Reporting

Data & Analytics

  • Data Analysis & Digital Transformation
  • Dashboard Development
  • KPI Tracking & Analysis
  • Root Cause Analysis
  • Customer Care Analytics (NPS, Service Performance Metrics)
  • Market & Competitor Analysis
  • Data Validation

Technology & Tools

  • SAP (SD/MM Modules)
  • MS Office Tools
  • Power BI
  • Python
  • Jira & Confluence
  • Google Workspace
  • Salesforce

Soft Skills

  • Fast Learner
  • Problem-Solving
  • Attention to Detail
  • Proactive Mindset
  • Communication
  • Collaboration
  • Time Management
  • Adaptability

Projects & Lifelong Learning

Personal Projects

Finance Data Pipeline – Financial Reporting Simulation

Data Manipulation | Data Modeling | Analytics | Dashboard Development

Simulated a modern end-to-end financial data pipeline using synthetic transaction data. The project replicates how financial departments can transition from legacy systems to scalable, transparent reporting solutions.

Tech: Python, Pandas, SQLAlchemy, PostgreSQL (Docker), dbt, Streamlit, Plotly

Demonstrates: Data generation, transformation modeling, dbt testing, interactive KPI dashboards, and reproducible engineering workflows.

WhatsFun – WhatsApp Chat Analyzer

Data Analysis | Product Development | Visualization

Developed a web app processing WhatsApp exports for insights on behavior, emoji usage, and patterns.

Tech: React, Vite, TypeScript, shadcn-ui, Tailwind CSS

Demonstrates: End-to-end product ownership, data parsing, visualization, echoing business reporting skills.

Vocalite – Transliteration & Translation Tool

Product Development | UX Design | API Integration

Created a web tool for lyric transliteration/translation using NLP for language learners.

Tech: React, TypeScript, Node.js, Express, OpenAI API

Demonstrates: UX-first design, full-stack delivery, customer empathy, scalable tech integration.

Certifications & Languages

Get in Touch

I'm passionate about leveraging data and technology to improve business operations and am actively seeking opportunities in Business Operations, Data Analytics, Business Analytics, and related fields. Let's discuss how I can contribute to your team.